Terms of trade for Danishtrade ApS
Danish Trade ApS
Marielundvej 46A, 1. tv.
2730 Herlev
TLF: +4528762828
CVR: 39509679
Payment
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or indicated by your order.
All amounts on the website are exclusive of VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK), Euro (EUR)
Danish Trade ApS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and can not be read by other third parties.
Danish Trade ApS's own website also uses encryption with SSL protocol.
Delivery
Delivery time for your order is 1-3 working days.
Danish Trade ApS ships goods with the following: GLS - Business, PostNord - Business
The freight is calculated by weight.
You will be able to choose between sending the package "without redeployment" or "with redeployment".
You will always receive a track and trace number so that you can follow your package from our warehouse and all the way to your doorstep.
Cancellation
There is no right of withdrawal of goods purchased in our webshop as the goods are such that, under Danish law, return rights can not or should not be granted.
Læs mere på forbrugerombudsmandens hjemmeside.
Product status when returned
You are responsible for the deterioration of the value of the product due to handling other than what is necessary to determine the nature, characteristics and function of the item. This means that you must try the item in the same way as if you were shopping in a physical store.
If the product is tested in addition to what is described above, it is considered as used and of impaired value. This means that, in case of withdrawal of the purchase, you receive a small amount or none of the purchase amount returned. It is up to Danish Trade ApS to assess the condition of the product.
Warranty
A 2 year warranty is granted on products in accordance with the Danish Procurement Act. The warranty applies to all errors in software, materials and fabrication.
Complaints concerning Errors and omissions must be notified to Danish Trade ApS in a timely manner after receipt of the goods. Here, max. two months as reasonable time unless otherwise agreed. We refund reasonable shipping costs.
The complaint waives for improper or unusual operation of the product.
Danish Trade ApS covers the return costs reasonably.
Upon return, the following company is contacted:
Danish Trade ApS
Marielundvej 46A, 1. tv.
2730 Herlev
TLF: +4528762828
Complaints are not received if these are sent on demand.
Customer & Privacy Policy
We do not resell personal information and do not disclose your personal information to others, they are only registered in our customer directory. You can delete your information at any time.
In order for you to enter into an agreement with Danish Trade ApS, we need the following information:
. Name
. Address
. Phone number
. Email address
We make the registration of your personal information for the purpose of delivering the item to you.
The personal data are registered with Danish Trade ApS and are kept for up to five years after which the information is deleted.
When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed of exactly what information is collected and why.
The director and employees of Danish Trade ApS have access to the information that is registered about you.
The data manager of Danish Trade ApS is: Habib Al-Kenanni
We store and transmit no customer information encrypted.
As registered with Danish Trade ApS, you are always entitled to object to the registration. You also have the right to understand what information is registered about you. You have these rights in accordance with the Personal Data Act and contact you in this regard to contact@danishtrade.dk.
cookies
On www.danishtrade.dk cookies are used to optimize the website and its functionality, thus making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions at thagaard.org/cookiehandtering/.
Sign Stats
We use a log statistic at www.danishtrade.dk, which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the site it is left, etc.
The log statistics are only used for the purpose of optimizing Danish Trade ApS's website.
Appeals
Complaints about products can be sent to:
Competition and Consumer Agency
Carl Jacobsens Vej 35
2500 Valby
For EU citizens outside the EU, complaints must be sent via the EU Commission Online Complaints Platform.
In case of complaint, our email address must be stated: contact@danishtrade.dk and the website